HomeAtlas Coming to the App Store
Answers

FAQ

Honest answers, including the unflattering ones.

Q01What does it cost after the trial?

$6.99/month or $59.99/year, after a 7-day free trial with full access. Subscriptions renew through the App Store and cancel in your Apple ID settings.

Q02What happens to my data if I stop paying?

It stays yours, readable and exportable — never hostage. After the trial or a cancellation you keep free read-only access to everything you documented, and Vault Export keeps working — it is never paywalled.

Q03What can you see on your servers?

The honest split: operational fields we need for features — manufacturer, model, dates, categories — are readable by the service and disclosed as such. Sensitive fields — serial numbers, notes, personal memory content — are encrypted on your device before they reach us; we store ciphertext we cannot read. Codes and passwords never reach our servers at all. The privacy policy lists every category precisely.

Q04Do you sell data or run ads?

No. No ads, no selling data, no data brokers — and no advertising, analytics, or crash-reporting SDKs in the app. Our AI partners do not train on your data.

Q05Android?

Not at launch. HomeAtlas ships for iPhone, United States first.

Q06Does it work without internet?

Viewing your documentation: yes. Scanning and Q&A need a connection.

Q07Where do answers come from?

Your own manuals, cited to the page. When the answer is not in your documents, HomeAtlas declines rather than guesses — every answer is badged with its source.

Q08How do I delete everything?

Settings → Your Data → delete your account. Deletion is immediate and permanent, so the app offers a Vault Export first. A full deletion removes your records from our servers and clears the app’s stored credentials on your device. Note it does not cancel your Apple subscription — see the account deletion page.

Q09Is this AI?

Retrieval from your documents comes first; AI formats what was found — and says so when nothing was. Manual-first, AI-last, and the badge always tells you which one you are reading.

Something unanswered? support@yourhomeatlas.com